.Frequently Asked Questions (FAQ)

Welcome to TheKhloGlo Beauty FAQ page! Here you’ll find answers to the most common questions about our services, treatments, booking, and aftercare.

Booking & Policies

1. How do I book an appointment?
You can book directly through our online booking system. Simply choose your service, preferred date, and time.

2. Do you require a deposit?
Yes, deposits are required to secure your appointment and are non-refundable.

3. What is your cancellation policy?
Cancellations must be made within 24 hours of your appointment. Same-day cancellations or no-shows will result in a fee.

4. Can I reschedule my appointment?
Yes! You can reschedule through your confirmation email or by contacting us.

Services & Treatments

5. What services do you offer?
We offer a full range of beauty and skincare services including:

• Makeup services (soft glam, full glam, bridal, special event)

• Facials (custom facials, new client facials, acne treatments, brightening facials, chemical peels, microneedling)

• Body waxing (brazilian, bikini, underarms, legs, arms, stomach, chest, and more)

• Brow services (brow waxing, shaping, lamination, and tinting)

• Body treatments (vajacials, back facials, and targeted body extractions)

6. How do I know which treatment is right for me?
If you’re unsure, book a consultation or choose a New Client Facial so we can evaluate your skin and customize your service.

7. Do you offer intimate treatments?
Yes! We offer vajacials, bikini-area extractions, intimate brightening, and ingrown prevention treatments.

8. Are your chemical peels safe for all skin types?
We customize peel strengths based on your skin’s needs and tolerance. Some deeper peels may require prep.

Before & Aftercare

9. How should I prepare for my appointment?
Avoid exfoliating, tanning, retinoids, or harsh products 48–72 hours before your service. Arrive with clean skin when possible.

10. What should I expect after a treatment?
You may experience slight redness or sensitivity depending on the service. We will provide personalized aftercare instructions.

11. Can I wear makeup after my facial?
It’s best to avoid makeup for at least 24 hours to allow your skin to recover.

12. How often should I get facials?
Every 4–6 weeks is ideal for maintaining healthy, glowing skin.

Products & Retail

13. Do you sell skincare products?
Yes! We offer curated product lines including tyrosinase inhibitors, cleansers, serums, and aftercare essentials.

14. Will you help me build a skincare routine?
Absolutely. We can recommend products during your appointment or virtual consultation.

Payments & Gift Cards

15. What forms of payment do you accept?
We accept Apple Pay, tap payments, and cash. Afterpay is not available at this time.

16. Do you offer gift cards?
Yes! Digital gift cards are available year-round Other Questions

17. Do you work with clients who have sensitive skin or conditions like HS?
Yes, we adjust treatments based on your skin condition to ensure safety and results.

18. Are walk-ins accepted?
No, all services require an appointment.

If you have a question not listed here, feel free to contact us directly!